💬 FinTech AI Assistant
Try Our Demo
Select a demo user to see how our AI handles different customer scenarios
👤 Rajesh Kumar
phonepe_123456789
💰 Scenario: Money deducted from bank but not added to wallet
📊 Profile: Has ₹5,000 pending transaction, wallet balance ₹2,500
📱 Location: Mumbai, Maharashtra
🏦 Bank: HDFC Bank linked
Wallet Issues
👤 Sneha Reddy
phonepe_111222333
📈 Scenario: SIP mandate failures despite sufficient balance
📊 Profile: Monthly SIP ₹10,000, bank balance ₹50,000
📱 Location: Hyderabad, Telangana
🏦 Bank: SBI linked, 3 failed SIP attempts
SIP Issues
👤 Priya Sharma
phonepe_987654321
🔄 Scenario: Refund processing delays and status tracking
📊 Profile: ₹8,000 refund pending for 12 days
📱 Location: Delhi, NCR
🏦 Bank: ICICI Bank, multiple refund requests
Refund Issues
👤 Amit Patel
phonepe_444555666
❓ Scenario: General queries about features and policies
📊 Profile: Regular user, wallet balance ₹15,000
📱 Location: Ahmedabad, Gujarat
🏦 Bank: Axis Bank, completed KYC
General Help
👤 Kavya Singh
phonepe_777888999
📊 Scenario: Investment portfolio and mutual fund queries
📊 Profile: Active investor, portfolio value ₹2,50,000
📱 Location: Bangalore, Karnataka
🏦 Bank: Kotak Bank, multiple SIPs running
Investment Help